Business Intelligence: A catalyst for change management (Case Study of Loral International Schools Organization)
Abstract
Today’s business management is faced with a lot of challenges due to the prevailing business environment. The globalization faced with new market penetration, accessing resources more economically, fast information processing and sharing with relevant stakeholders are more than enough reasons to force business managers to seek a CHANGE for a better and technological approach to handle management of business operations. The evolution of business intelligence(BI) therefore becomes the preferred business tool to drive its processes in an attempt to meet up with the target of a bettercheaper-faster business results. This research work is aimed at outlining the basic concept of business intelligence / change management, functions of business intelligence in an enterprise, how to transform from a nominal business to a business intelligence(BI) environment and its impact analysis. Loral international Schools Organization is a case study of planned implementation of business intelligence using System Application Products(SAP).
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Introduction
The school management team of Loral International Schools Organizations has approved the project submitted to it to carry out a world-class integrated and automated processing for both academic, financial and every other information of the entire school system using the technology of Enterprise Resource Planning(ERP) – being a component of business intelligence. This will eradicate the manual processing that wasted time, limited a full integration of different modules/section of the school and also was not providing the school management with a real-time information for easy and fast decision making. The implementation of this project will replace the above listed limitations while providing the school with a system having a full automated and integrated facilities for students, parents, suppliers, management and teachers for interactivity at their various levels such as online writing of examination, result automation, online checking of results, e-PTA newsletter/minutes, online tuition/fees payments, etc.
Conclusion
The change project by the Loral International Schools organization is believed to be a monumental change that would affect the finance, the political will and cooperation of the entire stakeholders of the institution. The research was focused on the change capacity assessment by Loral Schools organization to implement the change. The positive response by staff shows a good communication of the planned change to them despite the pending effects. Their responses provided an impetus for the commencement of the project which is believed to be beneficial to them. Implementation of business Intelligence is a new project in school environment within the domain of this research. And this is believed to set a standard for all other schools to follow.